By Kevin Cundiff
Wireless customers and small business owners alike have been inundated with plans, services, and options to excess. And with all the options out there—many offered by every carrier—which carrier is the right choice?
If you’re a small business owner, you could default to one of the big boys for wireless support. But you might be surprised at everything competitive carriers have to offer. In fact, here are five reasons your small business should opt for a competitive wireless provider.
#1: They’re more affordable.
You live and die by your budget, so why wouldn’t you choose the most affordable wireless provider for your small business? While competitive carriers don’t have service everywhere, they’re still a great option for small business needs, especially if you don’t travel frequently. Many competitive carriers are beginning to offer unlimited data and other money-saving options like pre-paid plans. Additionally, many competitive carriers offer unlimited talk and text plans at very competitive prices — perfect for small businesses that are frequently on the phone with customers or other team members.
#2: They’re easier to get in touch with.
By definition, competitive carriers offer a smaller geographic focus. So, when you or your team call in for troubleshooting or support, you can talk to someone quickly who’s probably just a few miles away. As a small business owner, you don’t have time to be placed on hold and transferred from service rep to service rep. Competitive carriers offer more access and can provide you and your business more hands-on support when you need it.
#3: They have devices that national carriers don’t carry.
Depending on what type of business you run, competitive carriers might have the perfect mobile device for you and your team that you may not be able to find through one of the larger providers. Some competitive carriers even offer devices exclusive to their networks. This can allow you and your team to enjoy a smartphone that’s modern and reliable, yet still affordable. And as a small business owner, you know that every dollar counts.
#4: They focus on customer service.
In addition to the great accessibility mentioned above, competitive wireless carriers have a stronger focus on customer service. Because they’re often small businesses themselves, they have a better understanding of how to take care of your small business needs.
#5: They offer comprehensive protection solutions.
Accidents happen. And when they do, you want to make sure your device fleet is covered and can be easily, affordably replaced. Most competitive wireless carriers offer more comprehensive protection options than you can find at a large carrier. This is because competitive wireless carriers typically work with innovative third-party providers as opposed to just offering the same ol’, run-of-the-mill protection plan. With multiple devices and plans in play spread across many busy team members, these kinds of solutions can come in handy.
While it might not be the most obvious choice, choosing a competitive wireless carrier as your small business provider can be the smart one. With more accessibility, stronger customer support, and more robust protection options, you and your team will feel secure and confident with a competitive wireless carrier on your side.
Kevin Cundiff is VP of Retail for Fortegra Financial Corporation, a Tiptree Financial Inc. company. Fortegra and its subsidiaries comprise a single-source insurance services provider that offers a range of consumer protection options including warranty solutions, credit insurance, and specialty underwriting programs. Delivering multifaceted coverage with an unmatched service experience for both partners and their customers, Fortegra solves immediate, everyday needs, empowering consumers to worry less and Experience More.