By Jay Bokhari
Intelligent humans are changing the world as we know it, and these days they are doing it with some much-needed help from Artificial Intelligence. But before we tap into sci-fi terminology and mention the unstoppable rise of conscious machines, let us pause for a second to appreciate the fact that AI is also man-made. Ultimately, AI is here to serve us.
Among many different applications, these fully intuitive computer programs that boast an amazing ability to learn with each new interaction are now taking over our smartphones as well. Artificial intelligence squeezed into a pocket-sized device seems unlikely, but every day we are learning that anything is possible. These apps will change the business landscape as we know it.
Here’s how AI-powered apps are transforming both our smartphones and the business world:
New Frontiers of User Experience
Until a decade ago, the average tech-savvy business owner was pleased with any device that was powerful enough to satisfy the basic needs of the time. Your standard phone system and basic internet were enough. Phone-wise, this meant being able to call, text, store information, take photos and browse the internet. Fast forward to today, and all these features are simply basic smartphone functions.
What AI means in terms of smartphone usability is the almost complete elimination of effort. Everything you need for your business operations is available through a single click, or even a simple voice command. New applications of AI amount to a new standard of user experience that is in large part automated and intuitive across the board and making businesses more mobile than ever.
It’s seamless, effortless, frictionless.
Thanks to machine learning and context-aware sensors, AI-empowered apps stand at the frontier of personalization. Artificial intelligence is gathering data, learning behavioral patterns, and getting clues as to what we need, like, and want. And with this, we have tailor-made solutions, offers, and discounts for businesses worldwide.
A New Standard for Customer Support
Despite AI’s various uses, it is often first associated with its potential to offer customer support. While the concept of using a chatbot to not only converse with clients, but also provide viable solutions seems like a fairly simple concept, it is actually a revolutionary thought. Through the use of chatbots, brands could make themselves available to consumers 24/7, thereby giving them an edge over their more traditional competitors.
Bringing this customized non-stop support to people at the personal level is best experienced through the continued introduction and improvement of AI in smartphones. Phones will no longer simply be devices through which our input of queries yields a list of results. Rather, through the analysis and interpretation of our passive smartphone activity, devices equipped with AI technology will take the lead on providing answers before we even think to ask a question.
Real-Time, All-Knowing Assistance
This year, TouchPal launched Talia, a virtual keyboard assistant that takes AI in smartphones to the next level. Talia’s deep learning technology helps it identify and interpret relevant information from users’ conversations in order to provide pertinent suggestions for everything from the weather forecast to currency conversions.
Business owners no longer have to toggle between apps to respond to clients or search browsers. Instead, Talia anticipates users’ needs and provides personalized recommendations that appear while they type messages. Whether your drafting an email or posting a business update on social media, Talia can help every step of the way. Talia is the seamless AI solution to predicting and creating content recommendations for business owners everywhere.
Harnessing the power of AI in smart devices is not an entirely new concept. However, it is clear to anyone witnessing the increasing number of AI-powered apps that there is a vast amount of potential still to be realized for business owners everywhere.
Jay Bokhari is a web developer and mobile app creator based out of the Chicagoland area. He has worked on numerous websites, such as Touchpal and Cootek. Jay’s education began abroad in London, where he majored in computer science with a focus on web development. In his spare time, Jay likes to write reviews on all things technology.