By Rachelle Wilber
For any workplace to run smoothly, people must be able to communicate well. A lack of rapport in the office can create an unpleasant work environment. It can also lower productivity and team spirit. Here are four ways to build rapport and communication in your office.
1. Software and Programs
When employees and team members are using different platforms or software for tasks, mistakes and miscommunication may occur. For example, if some people are using Google Docs to upload files while others are using Dropbox, important information may be missed. The same is true for chat programs and teleconferencing software. Make sure everyone is on the same page when it comes to technology and software.
2. Important News
No one likes the feeling of being out of the loop when it comes to crucial information. That’s why you should use multiple channels to send out news and announcements. In addition to emails, you should have announcements visible on a bulletin board. A large digital display in a centrally located area is another possibility. For important news, sending out text messages is also recommended. It’s better to send out redundant messages than risk having people not receive key messages.
3. Policy Information
It’s crucial that everyone understands company policies. This includes everything from vacations to social security disability benefits. People are more comfortable when they have access to the information they need. Professionals, like a Salt Lake City social security disability lawyer, knows that companies should provide both clearly written printed material on these topics and have them easy to access on your business website. Make sure that someone, such as your HR manager, is available to answer any questions employees may have.
4. One-on-One Meetings
In addition to group meetings, you should have face-to-face meetings with all employees on a regular basis. This gives you a way to check in with people and learn about their concerns. Encourage people to be honest about anything that’s on their minds. It’s also important to follow up when someone brings up a problem. This lets employees know that their feelings and ideas are valued.
Good rapport is an essential component of any successful business. When people cooperate, have access to essential information and feel comfortable about voicing their concerns, everyone feels better about coming to work. This, in turn, creates a more productive work environment. The above tips will help facilitate rapport and harmonious communication in your office.
Rachelle Wilber is a freelance writer living in the San Diego, California area. She graduated from San Diego State University with her Bachelor’s Degree in Journalism and Media Studies. She tries to find an interest in all topics and themes, which prompts her writing. When she isn’t on her porch writing in the sun, you can find her shopping, at the beach, or at the gym. Follow her on Twitter and Facebook: @RachelleWilber.