In order to succeed in the world of online business, entrepreneurs need to improve their e-commerce strategies and solutions. E-commerce solutions are a must-have for entrepreneurs and companies that conduct sales online, especially when physical products are involved. Improvements on this feature typically center around accessibility and simplicity, which are essential for a positive digital experience. There are several essential areas to consider when looking for ways to increase traffic and commerce through a digital portal. From improving your site navigation, to adding responsive design and speed or quality images, to simplifying checkout or securing your site, there are plenty of ways to improve your e-commerce strategy. Read on for more information on how to boost your online entrepreneurship.
First, you should make sure your website is easy to navigate. Easy and simple site navigation is a critical element for bumping your sales numbers. Users need to be able to find your store easily without being overwhelmed by obvious funneling. Navigation within the e-commerce platform is also important to make it easier to browse, compare and find specific items. Make sure your website is organized with clear headers and title tags, and an easy, uncluttered menu. Your shop and products should be easy to find and not hidden within other elements. It’s usually helpful to have a base directory that can guide users to your shop, blog, company info, and possibly testimonials.
Responsive Design and Speed
Another essential aspect to improve your e-commerce site is to ensure responsiveness. Clunky website design that loads slow or has browser incompatibility issues can drive otherwise interested customers away before they even start shopping. Hosting speed and location is also important, especially for sites that have a lot of interactivity or media elements. Your website should also be modified to work well on mobile phones. This usually means that you should keep your website as uncluttered as possible, using negative space and simplifying the text on each page. If your website perpetually freezes or gets overwhelmed with visitors, you may need to upgrade your hosting.
Shopping online maybe easier than in-person, but it’s not quite the same as actually seeing the items first-hand. That’s why quality pictures that cover all the important parts and perspectives generate much more buyer confidence. Displaying items in an appealing way is always a good idea, but you are also less likely to deal with frequent returns if you provide a complete and honest view of each item.
Confusing or challenging checkout processes are a big no-no for any modern e-commerce solution. Stressing buyers out during checkout can discourage them from making future purchases and may even prompt them to abandon an item they already decided to purchase. It’s also a good idea to provide some kind of visible tracker that shows the steps and progress in the checkout to keep them aware of the process.
Site security is always important, but it’s an absolute must when you are handling customer identity and payment information. E-commerce solutions should always implement basic best security practices to boost consumer confidence and prevent a public relations disaster in the event of data theft. A single serious breach can cripple confidence in your business for years to come.
For entrepreneurs and small businesses that rely on their digital presence to conduct transactions, improving e-commerce strategy is central to boosting overall profits. Even if you have a strong initial setup, you should consider brushing it up and modernizing it every few years to keep pace with competitors.
Brooke Chaplan is a freelance writer and blogger. She lives and works out of her home in Los Lunas, New Mexico. She loves the outdoors and spends most of her time hiking, biking, and gardening. For more information, contact Brooke via Facebook at facebook.com/brooke.chaplan or Twitter @BrookeChaplan